Managed Services
With over 25 years of experience, Trusted Technology has the experience to become your strategic IT support partner. With a complete portfolio of managed services, customised for your benefit, Trusted Technology work in partnership with customers to bring technology together for a wide range of IT disciplines.
Allow us to take care of your IT systems, making your life easier and allowing you time and energy to focus on the important things. We understand that you may need temporary capacity, or, to outsource tasks and services to meet budgets or create efficiencies. Our team of experts is here to provide peace of mind, whatever your needs.
Providing a bespoke service, tailored to your needs, Trusted Technology have the knowledge and experience to be your expert IT support team.
Event Management
Trusted Technology's established event management tools and processes will identify and resolve issues in a timely manner, resulting in improved customer satisfaction and reduced downtime.
Incident & Request Lifecycle Management
We will quickly and effectively address issues and requests in a way that minimises disruption and maximises satisfaction.
Remote Support
With a rapid response support desk, we will manage your complete IT estate remotely to support your users and allowing you time and energy to focus on your commercial goals.
Onsite Support
Our technical experts are always on hand to respond to incidents and even offer onsite support, ensuring your business can keep operating as normal.
Network Monitoring Services
We can help with the burden of monitoring your network, aiding with the detection of threats, analysing performance and alerting of outages or other problems .
Network Operations Centre
Our network operations centre can monitor the performance and health of your network, making sure your services aren’t disrupted and maintaining the best uptime possible.
Pro-active Maintenance
Our team of infrastructure experts will perform regular maintenance of your IT systems, keeping systems running smoothly, minimising the risk of unplanned downtime.
Pro-active Monitoring
We can monitor your IT systems, including hardware, software and networks, reacting to key performance indicators, alerts to real time thresholds and provide real time visibility of your IT status and health.
Penetration Testing
Our experienced team can help organisations assess security risks, understand the complexities of any weak points and take necessary corrective actions in complex operating environments.
