From the outset, Trusted Technology Partnership showed a clear grasp of the realities of working within NHS environments. Their understanding of NHS governance and clinical priorities meant they worked intentionally in close partnership with University Hospitals Dorset’s internal technical and service teams, ensuring delivery aligned with our operational and clinical needs. This included a thorough pre‑migration assessment that examined our existing infrastructure, identified gaps between our local tenant and the central NHS.net tenant, and ensured alignment with Unite programme priorities.

Their detailed knowledge of NHS processes and technology helped streamline onboarding and established a clear delivery framework from the outset, supporting a smooth and efficient start to the project. This framework was underpinned by a clear migration strategy, with phased planning to minimise disruption, detailed technical preparation, and early engagement to support information governance approval. This collaborative approach reduced the burden on UHD’s internal teams by providing clarity around roles, responsibilities, and timelines, enabling our teams to engage confidently and purposefully.

Their end‑to‑end project management approach eased demands on our technical resources, allowing internal teams to remain focused on strategic priorities while actively supporting the migration. Clear programme structure and well‑managed workstreams ensured dependencies were well understood, and risks addressed early, including the validation of data before and after migration to ensure completeness and integrity. This directly contributed to tangible outcomes, including reduced licensing costs, productive collaboration with NHS England’s implementation partner, Accenture, and strong communication channels that brought technical stakeholders together through effective organisational engagement.

Throughout the project, openness and collaboration were key. Trusted Technology Partnership worked alongside UHD’s teams as an extension of our organisation, building trust through transparency, shared problem‑solving, and regular engagement. Their proactive communication and accountability gave our internal teams confidence to manage the migration effectively, ensuring progress remained on track and approvals were secured at the appropriate stages. They proved themselves to be a partner we would be pleased to work with again.