Trusted Technology is delighted to announce a significant milestone in our ongoing commitment to delivering the highest‑quality IT services. We have been formally recognised as meeting the requirements of ISO 20000-1:2018.

“Our team consistently goes above and beyond to achieve outstanding outcomes for our clients, and I am incredibly proud of the dedication they show every day,” says Richard Hiett, Operations Director at Trusted Technology Partnership. “This certification reinforces our commitment to providing consistent, reliable, and high‑quality IT services. As we primarily support NHS organisations, we understand the direct impact our work has on patient care. Achieving this milestone further strengthens our ability to help clients stay ahead of operational challenges and remain focused on delivering excellent patient care.”

1. Consistent, high‑quality service delivery: Clear, standardised processes ensure reliable and predictable IT services.

2. Increased trust and confidence: Independent certification demonstrates proven capability and strong service governance.

3. Faster, more effective issue resolution: Structured service management processes reduce downtime and further improve response times.

4. Better collaboration across the service ecosystem: Aligned processes support smoother cooperation between customers, partners, and suppliers.

5. Commitment to continuous improvement: A proactive approach ensures services evolve and improve over time.

This certification is a valuable addition to our existing ISO accreditations and reflects our continued commitment to strengthening and refining our business processes. Trusted Technology Partnership also holds the following certifications:

• ISO 27001:2022

• ISO 14001:2015

• ISO 9001:2015

This achievement further enhances our ability to support NHS organisations with resilient, high‑quality IT services. We remain committed to helping clinical and operational teams stay focused on delivering outstanding patient care, supported by technology they can rely on.